Save-On Foods BC barrs therapy/support dogs.

[Catherine]

The manager could have checked her paperwork. Certainly after 3 years it is strange for the store to ban the dog.

I think the real problem is the way the law is worded. Stores have to accommodate working service dogs.  It is not worded to include therapy and emotional support dogs. Both kinds of dogs are working, but I am not sure people take the work of emotional support dogs seriously. There are actual working emotional support dogs who are trained to help people.

Too many people take a random pet and claim it is a support animal. There are people who have fake paperwork. Since those animals are not trained they often behave badly. It gives service dogs a bad name. They need to regulate the service dog situation better. They need to regulate the people who provide service animals. Some of the animals being provided by less ethical suppliers are not actually trained dogs. It creates problems for everyone. I am thinking of a particular story, but I will have to look for it.