LPC and Catherine said some things you (or the particular shelter) should maybe listen to?
Are you a volunteer at the SPCA shelter (Quebec)? I can understand your concern, but negative reviews are usually not given lightly. And not usually by people who 'just have it in for that shelter'. But often for reasonable complaints and reasons. LPC mentioned a few (above) which I would not much like either.
I commend your interest in the animals' welfare, health and happiness. That, surely, is the most important thing here. Better google ratings will not do much good if readers are directed to peoples' complaints!
Are you a volunteer at the SPCA shelter (Quebec)? I can understand your concern, but negative reviews are usually not given lightly. And not usually by people who 'just have it in for that shelter'. But often for reasonable complaints and reasons. LPC mentioned a few (above) which I would not much like either.
I commend your interest in the animals' welfare, health and happiness. That, surely, is the most important thing here. Better google ratings will not do much good if readers are directed to peoples' complaints!
