Guide dog refused entry to Saskatchewan restaurant.

[Catherine]

On Dec 15 a woman with a guide dog  went out to dinner with her husband, sister, brother-in-law and her guide dog, Hudson.
The restaurant staff refused to let her bring the dog in. They would not even look at her registration card.
Someone who claimed it was his restaurant said no to the dog.
The woman has since filed a complaint with the Human Rights Commission.
She does want this to be a learning experience for everyone.

When the restaurant apologized, it claimed the incident was unintentional.


https://www.cbc.ca/news/canada/saskatche...-1.7091181

Really, they are still turning guide dogs away. How is it that anyone doesn't know about guide dogs.
This battle has been fought over and over again. Why is it still happening.

Also, the restaurant says the incident was unintentional.

Quote:Dictionary
Definitions from Oxford Languages · Learn more

un·in·ten·tion·al
/ˌənənˈten(t)SH(ə)n(ə)l/

adjective

1. not done on purpose.
   "the translation added a layer of unintentional comedy"
   
   Similar:
   unintended
   accidental
   inadvertent
   involuntary
   unwitting
   unthinking
   

Since they deliberately turned the dog away, how was the incident unintentional?
What will it take for people to respect guide dogs?